> For questions related to book orders, see the ordering & shipping FAQ

Who selects the innovation reading list?

The innovation reading is selected by innovation agency, 2thinknow.

Why does an innovation reading list help me?

The innovation reading list selects the best books that help you as a change agents. It does this in ‘general innovation’ texts, and also by industry segment, which is the unique 2thinknow model of innovation.

Why books, aren’t they old fashioned?

Books are a valuable knowledge format for change in many sectors of the local and global economy.

Who ships the books on the reading list?

All books are shipped by Amazon, the world’s leading book merchant.

What is Innovation by industry segment?

It’s about focus. All industries are different, and we use our leading-edge global City Benchmarking Data program to select the best books for industries and community segments undergoing change.

Innovation by industry segment helps you focus.

How are books important to my change initiatives ?

Books give you the best learning for detailed understanding of change, that you can review in your own time.

This includes models, case studies, and detailed explanations. Websites cannot offer this detailed consideration of the change process. There is also something to be said for the printed format.

Do you offer electronic versions of books?

Many of the books are available in kindle format as well.

Are innovation analyst reports available from Amazon?

No. These are custom prepared, for each client. And are available directly from 2thinknow.

More information here: www.2thinknow.com/innovation-toolkit/analyst-reports/

What about if I’d prefer a more personal service for innovation?

We suggest you check out 2thinknow’s Innovation Toolkit. This contains innovation courses, events

How long have 2thinknow worked in the innovation area?

2thinknow were established as an innovation agency brand in 2006, from original research in 2005.

As pioneers in the innovation industry, 2thinknow take seriously our role.

When was your group company established?

Our group company has traded since 1999, working in discreet data analysis, presentation and data solutions. We have worked with many service clients since 1999, large companies, NGOs and departments including Australian Federal Government, Australian Defence Dept, GE, Comm Bank, ANZ, Nestle, Toyota, LendLease and Catholic Education; as well as numerous mid-size private companies.

Where are 2thinknow based?

In Melbourne Australia, our formal office is in the Rialto building. Contact us.

If you have questions about the Innovation Reading List – Click here

Who fulfills and ships my book order?

All books are fulfilled and shipped by Amazon, the world’s leading book merchant.

Where does my credit card payment go to?

Amazon, the world’s leading book merchant.The bill will show as billed from Amazon.

Does my shopping cart link to my Amazon profile?

Yes.

What other benefits of Amazon are there?

It’s convenient. You can use your existing Amazon account with our bookstore, as well as any offers, credits or vouchers (when you check out).

How are my credit card details secured?

As the world’s largest book merchant, Amazon uses secure data centres, global best practice and the best available commercial encryption.

Why did you choose Amazon?

Because they are the world’s largest, with the biggest long-tail of stock, and the broadest range of pricing options.

If there is a delay or problem with my book(s) shipment who should I contact?

Amazon. All orders are place directly with Amazon when you click ‘Check-Out’.

How do I get my book listed in the bookstore or reviewed?

See our author and publisher FAQ here.

How can I get my book in your Innovation Bookstore?

First make sure it is sold on Amazon (USA).

Then simply contact us via web form here asking us to consider your book.

(This does not guarantee inclusion, but it increases your chances ).

What type of innovation books are 2thinknow interested in selling?

Any books that are published on the topic of innovation, and are in English (preferred) and listed on the Amazon booksite.

We are also interested in any books related to industry disruption and change, general business change, as well as the global cities movement.

The key words are innovation and change.

Of course we only list books that are a useful contribution to knowledge in the area.

How do you sell books?

All orders go direct to Amazon. Amazon holds, fulfills, and ships books for us. They also show up therefore in your Amazon stats.

Will you review my book as well?

You can send us ebooks or books for review. We will review your book if it directly pertains to innovation.

Where will the book reviews appear?

2thinknow innovation analysts will review books which will appear here and also on other 2thinknow websites. Some may also be syndicated to other sites.

What type of book review style do we have?

Generally an informative style that indicates the type of reader it is suited to, and topic matter. We are really assessing the information in the book, and who it might be useful too.

When will book reviews appear?

7-10 days after we receive your book on average.

Who reviews my books?

2thinknow innovation analysts.

How do I send you my book?

Please send us express your copy for review, you can mail / or email ebooks to the address here. Print books are preferred.

Can you send back my review book?

No. The Innovation Reading List is an adjunct to assist change agents everywhere  to select books.

The Innovation bookstore by 2thinknow is not yet a majorly profitable venture, more an adjunct.

If you are self-publishing, and short on copies (or you are selling out!) please feel free to send us a ‘seconds’ copy for review,

How should I send my book?

International first class airmail is best. Seamail is very slow to Australia. International courier is fine also.

Can I send you my unpublished work?

No. All works must be published first, even if self-published in a book format. They must also be accepted by Amazon, first.

Please do not send original manuscripts.

Why should I fight (!) to include my book here?

Because we are creating the best global resource for innovation books on the internet!

And books are exposed to anyone who visits 2thinknow web properties, including 2thinknow, the Innovation Cities Program, Globe Innovator, and others.

Also we provide valuable exposure to books on the Innovation Reading List as part of 2thinknow innovation education and skilling programs, including the Innovation Course™ and Local Innovation Forum events.

How can I thank you for including my book?

It would then be really nice if you wrote a post on your blog with a link. And/or included a blog roll link to our store.

And any nice other publicity from you lads and lasses in P.R. is always welcome! We reciprocate!

How can I increase awareness of my book?

Use Twitter, LinkedIn, Flickr, Facebook and social media. Give speeches at bookshops and bar camps. Start a blog and feature your book. And of course, feature your book at www.innovation-bookstore.com

How much of my book price goes to you?

Amazon pays us on average 4% commission of the book price, if the book is purchased here. This compares with 15-30% in the book trade, who have to of course, cover stores (and provide returns).

We wish you every success, in publishing books on innovation!